3M PELTOR ComTac 7 - TROUBLESHOOTING GUIDE; TEP-300 Troubleshooting; ComTac VII Troubleshooting

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12. TROUBLESHOOTING
12.1. TEP-300
Problem Solution
The TEP-300 will not
power on.
Place the earpieces in the charging case and perform a battery status check. Charge the
earpieces if needed. Charge the TEP-300 if needed. Refer to the User Instructions for TEP-300.
Ensure you are pressing the Power Button for a minimum of three seconds. Refer to “4.5. To
power on the TEP-300”.
The TEP-300 will not
charge in the charging
case.
Place the earpieces in the charging case and perform a battery status check. Replace the batteries
if needed. Refer to the User Instructions for TEP-300.
Make sure the batteries in the charging case are in the correct position. Refer to the User
Instructions for TEP-300.
Make sure the earpieces are placed correctly in the charging case. Refer to the User Instructions
for TEP-300.
If charging by USB, ensure the USB cord is fully connected to the charging case and that the
charging source is adequate. Refer to the User Instructions for TEP-300.
Make sure the charging contacts are free from dirt. Refer to the User Instructions for TEP-300.
Incorrect charging temperature. Refer to the User Instructions for TEP-300.
Environmental sounds
aredifculttohear.
Make sure the TEP-300 is powered on.
Increase or decrease the volume setting to the level that maximizes hearing.
Ensure the eartips are free of earwax.
12.2. COMTAC™ VII
Problem Solution
The ComTac™ VII will
not power on.
Replace the batteries if necessary. Refer to the manual for ComTac™ VII.
Make sure that the batteries are placed correctly in the battery compartment of the ComTac™ VII.
Refer to the User Instructions for ComTac™ VII.
Make sure that the battery cover is fully closed.
Environmental sounds
aredifculttohear.
Make sure the headset is powered on.
Increase or decrease the volume setting to the level that maximizes hearing.
Will not send and/or
receive radio
communications.
For transmit issues, check the positioning of the communications microphone. Refer to the User
Instructions for ComTac™ VII.
Make sure that the radio is on. Ensure radio volume is turned up to an audible level.
Make sure that all cables are connected securely and to the correct port on the SCU-300.
Ensure the correct PTT button on the SCU-300 or RCU-300 is being pressed when transmitting.
Radio 1, channel 2 and Radio 2, channel 2 are listen only.
3
PTT
1.1
PTT
2.1
PTT
1.1
PTT
2.1
PTT
PTT
PTT
PTT
Ch. 1.1
Ch. 1.2
Ch. 2.1
Ch. 2.2
1
2