Handling Calls
121 41-001452-00 Rev 00 – 07.2011
Use the following procedure to transfer a call to another extension. Use the following illustration as a reference.
To transfer a call to another extension
Transferring Two Existing Calls
The 6737i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example,
on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer
Call A to Call B:
Indication of Transferred Calls
When you transfer an active call, the near-end phone displays a “Call Transferred” screen when a call is transferred and
the far-end call is dropped. An audible busy signal is also heard on the phone. The following is the “Call Transferred”
screen on the 6737i phone:
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the Transfer key. You should hear a dial tone as a second line opens up.
3. Press a line/call appearance key followed by the extension number (or the outside number) to Party 2. This is the
Party for which you want to transfer Party 1
4. To complete a "blind" transfer, press the Transfer Key again before the receiving end answers. To complete a con-
sultive transfer, remain on the line to speak with the Party 2, before pressing the Transfer Key again to transfer Party
1 to Party 2. To cancel the transfer, select Cancel on the display screen or press
.
1. Press Xfer key. A new line opens.
2. Press or scroll to the Line where Call B is on hold.
3. Press Xfer key.
Call A is transferred to Call B.
Transfer Key
when handset is
lifted
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