Aastra Ascotel IntelliGate 2065 - 9.2 Ascotel CTI; 9.2.1 First-Party CTI

Ascotel IntelliGate 2025/2045/2065
Part 1 Supplementary Equipment and Additional Applications 133
9.2 Ascotel CTI
Computer Telephony Integration (CTI) designates the convergence of telephony
and computer systems. CTI applications can be used to control telephony func-
tions via the PBX's CTI interface and to monitor telephone states.
The TAPI driver provides the software link between the PBX and Microsoft TAPI.
Ascotel CTI interfaces support applications to Microsoft TAPI 2.1 standard.
With CTI a distinction is made between first-party CTI (singler-user solution) and
third-party CTI (multi-user solution).
9.2.1 First-Party CTI
A first-party CTI is the direct physical connection between a phone terminal and
a telephony Client (workstation PC). Telephony functions and telephone states
are controlled and monitored on the telephony Client.
A first-party CTI solution is ideal for a small number of CTI workstations and is eas-
ily implemented.
Connection to Ascotel IntelliGate
Ascotel IntelliGate only supports first-party CTI on corded Office terminals if the
Pocket Adapter is used (Fig. 1.48). First-party CTI with Office 35IP terminals is not
supported.
Fig. 1.48: First-party CTI on the AD2 interface
First-party CTI requires the Ascotel TAPI driver. For the scope of features sup-
ported with first-party CTI see System Manual Application Interfaces.
The first-party CTI interface on the Ascotel IntelliGate PBX does not require a
licence.
PBX
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AD2
AD2
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