Ascotel IntelliGate 2025/2045/2065
Part 2 Routing elements 227
Restrictions:
• Call forwarding unconditional and call forwarding on no reply cannot be
applied to a call distribution element.
• The features Call waiting / Intrusion and automatic callback cannot be activated
on call distribution elements.
• A call distribution element cannot be stored under a team key.
• In addition a call distribution element cannot be part of a pre-configured con-
ference or of a user group.
• A call distribution element cannot be called using name selection.
Tip:
To be able to dial a call distribution element using name selection, you
can use an abbreviated dialling number with the stored call number of
the call distribution element.
4.4.1 Call destination
With the destination information of a call distribution element an internal call or
an external incoming call can be routed to individual destinations or combinations
of destinations.
Individual Destinations
A call is routed is to one of the following destinations:
• SC: Subscriber (internal subscribers or PISN subscribers)
• UG: User Group (see page 236)
• KT: KT line (see page 253)
• OC: Switching centre (see page 248)
• ACD: ACD queue (see page 264)
• ERC: External remote control (see page 544)
Multiple destinations
Calls can be routed to the following multiple destinations
• SC+UG
•SC+KT
•UG+KT
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