Ascotel IntelliGate 2025/2045/2065
Part 2 Routing elements 261
If an incoming call is not answered within the set delay time using the line keys of
subscribers 211 or 221, the call will be routed on to user group 5 and signalled at
the same time to the Operator Consoles and subscriber 291.
Destination KT
Travel agency Application
The number for the travel agency’s Africa Desk is listed in the telephone directory
under the number 222 22 20.
Calls for travel to Africa are first route to the Africa Desk At the Africa Desk the
calls are answered by employees 1 to 3.
A call is offered on the line keys of KT line 1/1.
If KT line 1/1 is busy, the call is offered on the line keys of KT line 1/2, etc.
The travel agents working at the Europe Desk will only answer calls to the Africa
Desk if all its three travel agents are busy. That is why they are only connected to
the KT line for Africa in fourth priority (KT line 1/4).
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