Aastra Ascotel IntelliGate 2065 - Page 947

Ascotel IntelliGate 2025/2045/2065
Part 7 Operations supervision 947
Tab. 7.30: Malfunction when configuring PBX with AIMS in online operation using external
access (remote configuration)
Tab. 7.31: Malfunction when configuring the PBX with AIMS in online operation via LAN
See also:
For information on setting communication parameters under Windows
see the User’s Guide for setting up a PC-PBX connection in the AIMS
Information Manager.
Error description Error cause / error handling
AIMS online operation cannot be activated or setup
of online connection is terminated; AIMS Configura-
tion Manager cannot therefore be accessed.
• Check infrastructure for remote configuration:
– Ensure that remote configuration is enabled on
the PBX.
• Check whether the required dial-up access in AIMS
is selected:
– Start AIMS Shell.
– Log into the PBX.
– Under "PBX: Activate the "Dial-up access"
online connection.
• Checks communication parameter settings under
Windows:
– COM port speed
– IP addresses
– TCP / IP settings in the dial-up networking
• Check Terminal Adapter settings in connection
with the PC.
Error description Error handling
AIMS online operation cannot be activated or setup
of online connection is terminated; AIMS Configura-
tion Manager cannot therefore be accessed.
• Check whether required LAN access in AIMS is
selected:
– Start AIMS Shell
– Log into PBX
– Under "PBX: Activate the "LAN" online connec-
tion.
– Check whether correct IP address is entered in
the AIMS Shell.
– Check whether there is an answer on the IP
address (DOS command "ping",
e.g. "ping 192.168.104 13")