Aastra Ascotel IntelliGate 2065 - 4.6.7 Malfunctions on subscriber side; 4.6.8 Malfunctions with call logging (CL)

Ascotel IntelliGate 2025/2045/2065
950 Operations supervision Part 7
4.6.7 Malfunctions on subscriber side
Tab. 7.34: Malfunctions on the subscriber side
4.6.8 Malfunctions with call logging (CL)
Tab. 7.35: Malfunctions with call logging (CL)
Error description Error cause / error handling
Terminals with configurable dialling method experi-
ence sporadic malfunctions whenever control key is
pressed.
System earth must not be connected on terminals
configured for MFV / DTMF (double signalling on
Flash / earth key).
Analogue terminals obtain congestion tone instead
of dial tone when off-hook.
No call number allocated to user-network interface
System terminals obtain congestion tone when a line
is seized; display reads ”Number invalid”.
No call number allocated to user-network interface
Terminal allocated incorrect terminal selection digit
(TSD)
System terminals do not obtain dial tone (dial signal)
when seizing a line; display reads "Not available".
• Check installation or connecting cable
Expansion card is prebarred
• Pull out expansion card, then plug it back in again
Line length of an S bus longer than 150 m is defined
as "short" instead of "long" in the S-bus port con-
figuration
• Replace terminal if necessary
Error description Error cause / error handling
Operator Console charges not transferred to next
subscriber.
A different terminal selection digit was probably set
on the Operator Console. This means the terminal is
logged on in the PBX with the new terminal selection
digit.
• Unplug the Operator Console, then reconnect it
after a few seconds
The event message "CL printer jam" appears and
cannot be cleared. This means that after approx. 300
calls (System 2025 / 2045) or 1000 calls (System
2065) none of the subscribers will be able to make
outgoing phone calls as the exchange output will be
barred by the emergency digit barring.
If the printer is OK, the OCL / ICL memory may be
full. To clear it, proceed as follows:
• V.24 mainboard: Set "–" mode
• This measure will result in the loss of stored printer
data.
The event message "ICC OVERFLOW" appears and
the ICC data is given the prefix "+".
Charge counter has reached maximum value of
2,147,483 and begins at zero again
• Print out or clear the counter
Printer is blocked (paper jam, out of paper):
• Clear printer and reset