Checking Logs for RTDB Services Section 6 Diagnostics and Troubleshooting
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2. Check which basic history service is active for that particular client node (for
the active basic history service provider a Green signal will be indicated in the
service provider status). Try to switch the service provider to other dcn node
and check whether trend works.
Final solution will be to restart the Basic history service from service structure for
both 800xA History Embedded Data Collector Nodes .
Checking Logs for RTDB Services
Navigate to D:\RTDBData\Diag Folder. The Diag folder includes RTDB service
related logs.
800xA History Re-installed
Whenever 800xA History Server is re-installed, run the following batch file on all
800xA history nodes i.e., History Server and Embedded Data Collector Nodes as a
part of post installation step.
App_AcceptVtrinServerKeyChangesForServices.bat".Path for the
file is " <RTDB Drive>:\Application\bin
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