What to doCause
Event name /
Aux. code
Code
(hex)
Power down the control unit.The memory unit attached to the
control unit is incompatible.
Memory unit
incompatible
FB12
Attach a compatible memory unit.
Power down the control unit.The firmware on the attached memory
unit is incompatible with the drive.
Memory unit
FW
incompatible
FB13
Attach a memory unit with compatible
firmware.
Recycle the power to the control unit.The memory unit is empty, or contains
incompatible or corrupted firmware.
Memory unit
FW load failed
FB14
Check the sticker on the memory unit
to confirm that the firmware is
compatible with the control unit
(ZCU-1x/BCU-x2).
Connect Drive Composer PC tool
(version 2.3 or later) to the drive.
Select Tools - Recover drive.
If the problem persists, replace the
memory unit.
Check the nominal motor values in
parameter group 99 Motor data.
Motor ID run was not completed
successfully.
ID runFF61
Check that no external control system
is connected to the drive.
Cycle the power to the drive (and its
control unit, if powered separately).
Check that the motor shaft is not
locked.
Check the auxiliary code. The second
number of the code indicates the
problem (see actions for each code
below).
Check settings of parameters 99.6
Motor nominal current and 30.17
Maximum current limit too low.0001
Maximum current. Make sure that
30.17 Maximum current > 99.6 Motor
nominal current.
Check that the drive is dimensioned
correctly according to the motor.
Check that SLS function is not
active.
Maximum speed limit or calculated
field weakening point too low.
0002
Check settings of parameters
• 30.11 Minimum speed
• 30.12 Maximum speed
• 99.7 Motor nominal voltage
• 99.8 Motor nominal frequency
• 99.9 Motor nominal speed.
Make sure that
• 30.12 Maximum speed > (0.55
× 99.9 Motor nominal speed) >
(0.50 × synchronous speed)
• 30.11 Minimum speed < 0, and
• supply voltage > (0.66 × 99.7
Motor nominal voltage).
694 Fault tracing