It is di cult to connect the device holder to the handlebar mount.
- Please make sure that the (5) Neck connector is lined up with the (6) Connecting
slot on the (a) Device holder. Make sure you hear a clicking sound to ensure a
secure t.
It is di cult to disconnect the device holder from the handlebar mount.
- Please be sure to hold down the lever on the (5) Neck connector while sliding it
o the (6) Handlebar clamp. You should be able to release it in one motion.
It is di cult to adjust the angle of my Handlebar Device Mount.
- Please be sure to loosen the (4) Angle joint near the (5) Neck connector by turning
it clockwise. You should be able to rotate the Handlebar Device Mount
360 degrees. When you nd the desired angle of your (a) Device holder, tighten
the (4) Angle joint by turning it counterclockwise.
My mobile device does not t into the device holder.
- Please be sure to fully unzip the (a) Device holder for maximum access. If your
mobile device still does not t into the (a) Device holder, check to make sure your
device is smaller than 5.0 inches x 3.5 inches x 1.5 inches. Also you may remove
the (9) Foam padded inserts to allow more space for your mobile device.
Troubleshooting
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