Acorto 2000s - Page 163

Train
the
Customer
Your
job
as a service
technician
is to
fix
today's
problem
and
prevent
problems
from
happening
in the
future.
In a
large
number
of
cases.
future
mechanical
problems can
be
prevented
by
properly
educating
the
custonrer.
This
u,ill
require
you to
fully
understand
the
nature of
machine
use by
account"
Ask
questions
that
wiil help
you
piece together
who is
primarily
responsible
for machine
care.
J'his is the
persort
vou
want
to
educate.
Discus:;
the
nature
of
the
mechanical
failure.
and
rvavs to
prevent the
problem
frorn
happening
in the
future.
Always
emphasize
the
importance
of daily
clearring
alrd
the
reduction
of
service
that
can
be
expected
as
a result.
Other
important
lactors are:
.
Airflow
around
the
re-circulating
fans
.
Keeping
the
refrigeration
compartment
fiee
of foreign
objects
.
Clranging
water
filter/softener
cartridges
at
regular
intervals
'
Simple
lubrication
points
'
Daily
Cleaning
Requirements
Always
end
your conversation
by
thankirrg
the customer
for their
busitress.
17
-10
Acorto
2000sii
Technical
SuPPort