ActionTec GT724R - Troubleshooting Modem Issues; Troubleshooting Common Failures

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4ROUBLESHOOTING
4HISCHAPTERCONTAINSALISTOFPROBLEMSTHATMAYBEENCOUNTEREDWHILEUSINGTHE
-ODEMANDTECHNIQUESTOTRYANDOVERCOMETHEPROBLEM.OTETHATTHESETECH
NIQUESMAYNOTSOLVETHEPROBLEM4HISCHAPTERALSOINCLUDEALISTOFFREQUENTLY
ASKEDQUESTIONS
4ROUBLESHOOTING
,!.#ONNECTION&AILURE
! %NSURETHE-ODEMISPROPERLYINSTALLEDTHE,!.CONNECTIONSARECORRECT
ANDTHEPOWERISON
! #ONFIRMTHECOMPUTERAND-ODEMAREONTHESAMENETWORKSEGMENT)F
UNSURELETTHECOMPUTERGETTHE)0ADDRESSAUTOMATICALLYBYINITIATINGTHE
$(#0FUNCTIONSEEh$(#03ERVERvINCHAPTERTHENVERIFYTHECOM
PUTERISUSINGAN)0ADDRESSWITHINTHEDEFAULTRANGETHROUGH
)FTHECOMPUTERISNOTUSINGAN)0ADDRESSWITHINTHERANGE
ITWILLNOTCONNECTTOTHE-ODEM
!

%NSURETHE3UBNET-ASKADDRESSISSETTOBYCLICKING3TATUSIN
THEh-AIN-ENUvSCREEN
#ANNOT#ONNECTTOTHE)NTERNET
!

-AKESURETHEPHONELINEISCONNECTEDTOTHE,INEPORTOFTHEMODEMAND
THE$3,LIGHTGLOWSSOLIDGREEN
!
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-AKESURETHE)NTERNETLIGHTGLOWSSOLIDGREEN
!
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)FTHE$3,LIGHTISBLINKINGCONTACT4$3FORALINETESTAS$3,CONNECTIVITY
HASBEENLOST
!

)FTHE)NTERNETLIGHTGLOWSREDTRYPOWERCYCLINGTHEUNITTURNINGITOFF
THENON!RED)NTERNETLIGHTINDICATESTHEREJECTIONOFUSERNAME<PASSWORD
BYTHE)30
! %NSUREBOTHENDSOFTHEPOWERCORDANDALLNETWORKCABLESARE
PROPERLYCONNECTED
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