Problem Possible cause Solution
Many food products to be
frozen were put in at the
same time.
Wait some hours and then
check the temperature
again.
The room temperature is too
high.
Refer to climate class chart
on the rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor-
rectly.
Refer to "Closing the door".
There is too much frost and
ice.
The door is not closed cor-
rectly or the gasket is de-
formed/dirty.
Refer to "Closing the door".
The water drainage plug is
not correctly positioned.
Position the water drainage
plug in the correct way.
Food products are not wrap-
ped properly.
Wrap the food products bet-
ter.
Temperature is set incorrect-
ly.
Refer to "Operation" chap-
ter.
Door is misaligned or inter-
feres with ventilation grill.
The appliance is not level-
led.
Refer to "Levelling".
The temperature in the ap-
pliance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The food products' tempera-
ture is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if neces-
sary.
There is no cold air circula-
tion in the appliance.
Make sure that there is cold
air circulation in the appli-
ance.
ENGLISH 27
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