The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re‐
fer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain phase.
• Set the drain programme if you set an option which ends with water in the tub.
The appliance lid is open or
not closed correctly.
• Make sure that the lid is properly closed.
No communication between
electronic elements of the
appliance.
• The programme was not finished properly or the appliance stopped too early.
Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised Service Centre.
The mains supply is unsta‐
ble.
• Wait until mains supply is stable.
The anti-flood device is on.
• Disconnect the appliance and close the water tap. Contact the Authorised
Service Centre.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service Centre.
In case of different problem with the washing machine check the table
below for possible solutions.
Problem Possible solution
The programme does not
start.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance lid and drum door are closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Départ/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
The appliance fills with water
and drains immediately.
• Make sure that the drain hose is in the correct position. The hose may be posi‐
tioned too low. Refer to "Installation instruction".
The spin phase does not op‐
erate or the washing cycle
lasts longer than usual.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re‐
fer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase again. This prob‐
lem may be caused by balance problems.
There is water on the floor.
• Make sure that the couplings of the water hoses are tight and there is not wa‐
ter leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
32 ENGLISH
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