8.1 What to do if...
Problem Possible cause Solution
The appliance does not operate. The appliance is switched off. Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical appli‐
ance to the mains socket. Contact a
qualified electrician.
The appliance is noisy. The appliance is not supported
properly.
Check if the appliance stands sta‐
ble.
The compressor operates continual‐
ly.
Temperature is set incorrectly. Refer to the "Operation" chapter.
Many food products were put in at
the same time.
Wait a few hours and then check the
temperature again.
The room temperature is too high. Refer to the "Installation" chapter.
Food products placed in the appli‐
ance were too warm.
Allow food products to cool to room
temperature before storing.
The door is not closed correctly. Refer to the "Closing the door" sec‐
tion.
Door is misaligned or interferes with
ventilation grill.
The appliance is not levelled. Refer to the installation instructions.
Door does not open easily. You attempted to re-open the door
immediately after closing.
Wait a few seconds between closing
and re-opening of the door.
The lamp does not work. The lamp is in stand-by mode. Close and open the door.
The lamp is defective. Contact the nearest Authorized
Service Centre.
There is too much frost and ice. The door is not closed correctly. Refer to the "Closing the door" sec‐
tion.
The gasket is deformed or dirty. Refer to the "Closing the door" sec‐
tion.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to the "Operation" chapter.
Appliance is fully loaded and is set
to the lowest temperature.
Set a higher temperature. Refer to
the "Operation" chapter.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
Set a higher temperature. Refer to
the "Operation" chapter.
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct. Dry the water with a
soft cloth.
There is too much condensed water
on the rear wall of the refrigerator.
Door was open too frequently. Open the door only when necessa‐
ry.
ENGLISH 13
To Next Page
Loading...
Need help?
General
