Problem Possible cause Solution
Appliance is fully loaded and is set
to the lowest temperature.
Set a higher temperature. Refer to
"Control panel" chapter.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
Set a higher temperature. Refer to
"Control panel" chapter.
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
There is too much condensed water
on the rear wall of the refrigerator.
Door was opened too frequently. Open the door only when necessa‐
ry.
Door was not closed completely. Make sure the door is closed com‐
pletely.
Stored food was not wrapped. Wrap food in suitable packaging be‐
fore storing it in the appliance.
Water flows on the floor. The melting water outlet is not con‐
nected to the evaporative tray above
the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set. The Extra Freeze function or Extra
Cool function is switched on.
Switch off Extra Freeze function or
Extra Cool function manually, or
wait until the function deactivates
automatically to set the temperature.
Refer to "Extra Freeze function" or
"Extra Cool function" section.
The temperature in the appliance is
too low/too high.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door" section.
The food products' temperature is
too high.
Let the food products temperature
decrease to room temperature be‐
fore storage.
Many food products are stored at
the same time.
Store less food products at the
same time.
The door has been opened often. Open the door only if necessary.
The Extra Freeze function is switch‐
ed on.
Refer to "Extra Freeze function"
section.
The Extra Cool function is switched
on.
Refer to "Extra Cool function" sec‐
tion.
There is no cold air circulation in the
appliance.
Make sure that there is cold air cir‐
culation in the appliance. Refer to
"Hints and tips" chapter.
appears on the display.
The appliance is in the demonstra‐
tion mode.
To exit the demonstration mode,
press and hold the Extra Cool and
ECO buttons for approximately 10
seconds until you hear 3 short
beeps.
26 ENGLISH
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