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TROUBLESHOOTING
Problem Possible Cause Solution
1
Red LED stays after
power on.
1. Battery Low condition.
2. The wheels stuck.
3. Side brushes stuck.
4. Bumper stuck.
5. EC MINI lifted up from the
floor.
1. Recharge the cleaner.
2. Remove EC MINI from
obstacles.
2
Cannot vacuum when
it is turned on.
The dust bin filter is not
properly installed.
Install the dust bin filter
properly.
3
Moving backwards
after being started.
EC MINI is on the floor in
darker color (it means the
reflectivity of floor is bad).
Please simultaneously adjust
the three windows of anti-cliff
sensors to the longer distance
“-> 1 -> 2 -> 3“. (Please refer to
page 6.)
4
LED indicators keep
blinking GREEN after 4
hours charging.
The power input could have
been interrupted during
charging.
As long as the total charging
time of this cycle is over 4 hours,
you could start it for cleaning.
5
The side brush
becomes crooked, not
good to sweep.
Being used for a long time. If it becomes crooked, you could
soak it in hot water to have it
recover to its original shape.
6
Cannot start the EC
MINI
1. The battery is not installed
properly.
2. Battery power is low.
1. To install the battery
properly, please refer to page
5 for battery installation.
2. Have the battery fully
charged.
7
EC MINI circles around
only.
One of the wires of the wheels
is loosened.
Open the wheel cover and
connect the loosened wire
of the wheel set properly or
contact your local dealer for
service.
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