102 1260 Infinity II Analytical-Scale & Bio-inert Fraction Collector User Manual
6
Error Information
Module Error Messages
Arm Movement Failed or Arm Movement Timeout
Error ID: 4002
The transport assembly was unable to complete a movement in one of the
axes.
The processor defines a certain time window for the successful completion of
a movement in any particular axis. The movement and position of the
transport assembly is monitored by the encoders on the stepper motors. If the
processor does not receive the correct position information from the encoders
within the time window, the error message is generated.
Axes identification:
• Arm Movement 0 Failed: X-axis.
• Arm Movement 1 Failed: Z-axis.
• Arm Movement 2 Failed: Theta (needle carrier rotation).
Probable cause Suggested actions
1
Mechanical obstruction.
Ensure unobstructed movement of the
transport assembly.
2
High friction in the transport assembly.
Please contact your Agilent service
representative.
3
Defective motor assembly.
Please contact your Agilent service
representative.
4
Defective sample transport assembly flex
board.
Please contact your Agilent service
representative.
5
Defective main board.
Please contact your Agilent service
representative.
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