3 — Troubleshooting using network alarms
Alcatel-Lucent 5620 Service Aware Manager, Release 3-81
3HE 05723 TQZZA Edition 01 Troubleshooting Guide
Name:
StatisticsCollectionThresholdExceeded
Type: communicationsAlarm (4)
Probable cause:
collectionRateGreaterThanConfigured (398)
Severity: Major
Object Type (class): NmsSystem
Domain: netw
Implicitly cleared (self-clearing): No
The alarm is raised when the
accounting statistics collection rate
exceeds the retention specifications.
Name: svcFdbMimDestTableFull
Type: resourceAlarm (28)
Probable cause: resourceLimitReached
(131)
Severity: Warning
Object Type (class):
NetworkElement
Domain: netw
Implicitly cleared (self-clearing): Yes
The alarm is raised when the number
of backbone MAC address indices on
an NE reaches the maximum allowed
value. The alarm clears when the
number of backbone MAC address
indices on the NE falls below 95
percent of the maximum allowed
value.
Name: SvcNameUpgradeScriptFailed
Type: scriptAlarm (86)
Probable causes:
• cliConnectionFailed (820)
• cliLoginFailed (229)
• executionFailed (821)
Severity: Major
Object Type (class):
NetworkElement
Domain: netw
Implicitly cleared (self-clearing): Yes
The alarm is raised when a generated
NE-upgrade CLI script fails. Typical
causes include the following:
• invalid CLI login information in
the mediation policy
• an unreachable NE
Manual script execution from the NE
properties form may provide more
information about the failure.
Name: SystemMemoryConsumption
Type: communicationsAlarm (4)
Probable cause: tooManyTrapsBuffered
(173)
Severity: Critical
Object Type (class): NmsSystem
Domain: netw
Implicitly cleared (self-clearing): No
The alarm is raised when the global
number of SNMP traps that await
processing by the 5620 SAM surpasses
the system red threshold for trap
memory management specified in
the base configuration of the
5620 SAM server.
Caution: Alcatel-Lucent strongly
recommends against modifying NE
trap management threshold values;
modifying these values can seriously
degrade 5620 SAM performance.The
alarm clears when the number of
traps that await processing falls
below the system red threshold. The
5620 SAM resynchronizes the NEs, if
required.
Name: SystemNameChange
Type: equipmentAlarm (3)
Probable cause: systemNameChange (174)
Severity: Major
Object Type (class):
NetworkElement
Domain: netw
Implicitly cleared (self-clearing): Yes
The alarm is raised when an NE
undergoes a system name change.
The alarm information includes the
old system name and the new system
name.
Name: ThresholdCrossingAlarm
Type: thresholdCrossed (6)
Probable cause: thresholdCrossed (12)
Severity: Info
Object Type (class):
NetworkElement
Domain: netw
Implicitly cleared (self-clearing): No
The alarm is raised when a value
crosses a configured rising or falling
threshold. The alarm information
includes the current threshold value,
the default threshold value, and the
threshold name.
Name: TraceError
Type: equipmentAlarm (3)
Probable cause: traceError (221)
Severity: Critical
Object Type (class):
NetworkElement
Domain: netw
Implicitly cleared (self-clearing): No
The alarm is raised when unusual
error log trace messages are
generated on an NE. The alarm
information includes the title of the
logged event and message details.
Alarm Attributes Additional information
(9 of 11)