Alcatel-Lucent 5620 - Page 267

10 — Troubleshooting 5620 SAM server issues
Alcatel-Lucent 5620 Service Aware Manager, Release 10-5
3HE 05723 TQZZA Edition 01 Troubleshooting Guide
4 To check the status of a 5620 SAM auxiliary server, perform the following steps.
i Enter the following at the CLI prompt:
path/nms/bin/auxnmsserver.bash aux_status ↵
where
path is the 5620 SAM server installation location, typically opt/5620sam/auxserver
The general 5620 SAM server application status is displayed.
ii Enter the following at the CLI prompt:
path/nms/bin/auxnmsserver.bash auxappserver_status ↵
where
path is the 5620 SAM server installation location, typically opt/5620sam/auxserver
Detailed 5620 SAM server information is displayed.
iii To obtain more specific server status information, run the nmsserver script
using the appropriate option from Table 10-2 in place of the aux_status or
appserver_status option.
Table 10-2 5620 SAM auxiliary-server startup script options
5 Review and record the displayed information for Alcatel-Lucent
technical-support, if required.
Option Description
auxappserver_status Returns information about the operational status of the auxiliary server
auxdebug Starts the auxiliary server in interactive mode
auxforce_restart Forces the auxiliary server to restart
auxforce_stop Forces the auxiliary server to stop
auxjvm_version Returns the auxiliary server JVM version
auxread_config Directs the auxiliary server to read and apply the settings in the general
configuration file
auxread_metrics_config Directs the auxiliary server to read and apply the settings in the metrics
configuration file
auxscript_env Returns auxiliary server script environment information
auxstart Starts the 5620 SAM auxiliary server
auxstatus Returns information about the auxiliary server that includes the
following:
• IP address
• port number
• database connections
• installed server software build version
auxstop Stops the 5620 SAM auxiliary server
aux_version Returns the auxiliary server software version
auxhelp, no keyword, or
?
Lists the available command options
Aug 2010
AAAD
8.0 R4