Service notes
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Service notes
• Store the multifunction tool, the user manual and, if applicable, the accessories in
the storage case.
• FERREX® devices are largely maintenance-free. For notes on cleaning and
maintenance, refer to the chapter “Cleaning and maintenance”.
• FERREX® devices undergo strict quality controls. If, however, the functioning
of the device is disrupted, send the multifunction tool to the manufacturer as
described in the chapter “Checking the multifunction tool and package contents”.
• Provide a brief written description to shorten the troubleshooting process and
repair time. During the warranty period, keep the warranty card and the proof of
purchase with the multifunction tool.
• If the repair is not covered by warranty, you will be billed for the repair costs.
• IMPORTANT! Opening the multifunction tool voids your warranty claim!
• IMPORTANT! You are expressly advised that, pursuant to the German Product
Liability Act, the manufacturer is not required to assume responsibility for
damages caused by the multifunction tool of the manufacturer if this is
attributed to improper repair or the use of replacement parts, which are not
original parts from or parts approved by the manufacturer and the repair
was not performed by the customer service team of Conmetall Meister GmbH
or an authorised professional with corresponding qualifications! The same
applies to the accessory parts.
• To prevent transport damages, securely pack the multifunction tool or use the
storage case.
• The manufacturer also guarantees the affordable performance of all repairs to
FERREX® appliances that become necessary after the expiration of the warranty
period.
• You can obtain common accessories in specialised shops.
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