1. Watch won' t turn on
• Please press and hold the power button for more
than 3 seconds.
• Maybe the battery is too low, please charge it in time.
2. Bluetooth is not connected or unable to connect
• Please try to restart the watch and reconnect.
• Please try to restart the phone's Bluetooth and
connect again.
• Do not connect the phone to other Bluetooth
devices at the same time.
3. Inaccurate heart rate/blood pressure/blood
oxygen/ ECG measurement
• Generally, this issue arises due to inadequate contact
between the watch's sensor and the human body
while measuring.
• Please make sure that the sensor is in full contact
with your wrist during measurement.
Common problem handling
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