9
TROUBLESHOOTING
For any questions or problems, contact the retail store the fountain
was purchased from.
If the pump fails to run
1. Check the circuit breaker or plug into a different outlet to be
sure the pump is receiving electrical power.
2. Check the pump discharge and tubing for any kinks and/or
obstructions.
3. Check for any buildup obstructing the water ow and ush it
with a garden hose.
4. Check the rotor by removing the front cover and plate to
access the impeller area, then turn the rotor to make sure that
it is not jammed or broken.
If the pump “spews”
• Check the water level to make sure the pump is completely
submerged and there is enough water in the basin to operate
the fountain. A lack of water causes the pump to spew.
If the pump is abnormally loud
1. Disconnect the pump from the electrical power supply and
remove the front cover and plate.
2. Carefully grip the impeller and gently pull the impeller/rotor
assembly out of the pump housing.
3. Rinse the impeller/rotor assembly and clean the cavity with
clean water. If breakage or damage is found, contact a local
retailer for parts.
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