• Your smart home device is connected to Alexa and
listed in the Alexa app."
• Your Fire tablet is registered to the same Amazon
account as your Alexa app."
• Your Fire tablet, Alexa app, and smart home device are
on the same Wi-Fi network."
• Your Fire tablet, Alexa app, and smart home device
have the latest software version."
• Your smart home device is on. If your device is battery
operated, try inserting new batteries."
• If your smart home devices are connected through a
skill, disable and then re-enable the skill."
Note: Routines and camera access are not supported from
a secondary device profile or when parental controls are
enabled."
If these troubleshooting steps don’t work, try restarting your
Fire tablet and smart home devices."
Use Alexa Hands-Free on Your Fire
Tablet
Control smart home devices hands-free on compatible Fire
tablets."
Alexa hands-free is supported on:"
• Fire HD 10 (7th Generation)"
• Fire HD 8 (8th Generation)"
• Fire 7 (9th Generation)"
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