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F. FAQ
1.Q: What should I do if the headphone doesn't work?
A: At first, make it full charged. Second, clear pairing information
(see the “reset" section) and pair with your smart device once again
(see the “pairing" section).
2.Q: Why the connection is not stable and cuts out
intermittently?
A: Please make sure there are no objects between the
headphone and your Bluetooth device; please make sure there is
no radio or WIFI interference nearby.
3.Q: Can I use the headphone while it is charging?
A: NO, you cannot use the headphone while it is charging.
4.Q: I have established connection with my smart phone, but I
am not hearing any sound?
A:Please make sure that you turn up the volume of both
devices.
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