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ANDIS AUTHORIZED FACTORY REPAIR SERVICE
If your clipper needs to be serviced, pack carefully and mail it to the company or to an Andis Authorized
Service Station either Parcel Post insured or UPS. To find an Andis Authorized Service Station near you,
log on to www.andis.com.
PROBLEM SOLUTION
Clipper motor starts and stops as if there is
a loose electrical connection.
Charger does not fully charge battery.
Charger does not function.
Charger indicator lights flash on and
off as battery pack is moved side to
side in charger pocket.
Squeeze latches on sides of clipper housing to release
and remove battery pack from clipper. Locate the two
sets of motor contacts within the bottom of the
clipper. Gently squeeze metal sides of individual
contacts together until they are about 1/16" apart
using needle nose pliers or a similar tool (Diagram P).
DO NOT squeeze sides of contacts completely
together or the battery pack will not re-insert.
1. Note that a fully depleted battery will take about one
hour to charge fully.
2. UNPLUG CHARGER and wait approximately one
minute. Re-align charger contacts at bottom of
charging pocket by gently squeezing metal sides of
individual contacts together until they are about
1/16" apart using needle nose pliers or a similar
tool (Diagram Q). DO NOT squeeze sides of
contacts completely together or the battery pack
will not re-insert. Remove hair or other debris that
has accumulated in the charging pocket with a soft
brush or vacuum cleaner.
1. Be sure to use only AC adapter provided by Andis.
2. Check that the wall adapter is plugged into a
powered AC outlet, and the adapter cord is
connected securely to the charger.
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