Anker Qi2 - User Manual

WhatShouldIDoIfMyAnkerQi2Wireless
ChargerStopsWorking,Overheats,or
ChargesIntermittently?(Model:A2544)
OverheatingIssues 
Itisnormalforthewirelesschargertofeelwarmwhileinuse.Thedevicecomplieswith
internationalsafetystandards,includingEN62368-1andIEC62368-1,andmeetsspecificsafety
standardsfortheUSA(UL62368-1)andCanada(CSA62368-1).
TroubleshootingStepsforIssuesSuchasStopping,Overheating,orIntermittentCharging 
ForPhones:
•
ConfirmyourphonesupportsQi2wirelesscharging.Currently,onlyiPhone12andlater
modelsarecompatible.
•
Iftheissuepersists,switchtoanotherPDUSB-Cwallchargerandcableratedat30W.Note:If
thepowersupplyisinsufficientordefective,thecharger'sindicatorwillflash.
•
Restartyourphoneandtrychargingagain.
•
Removeanyphonecases,particularlynon-MagSafecasesorthosethickerthan2.5mm,as
theymightreducechargingefficiency.
•
TestthewirelesschargerwithanothercompatibleiPhoneifpossible.
ForEarbuds:
•
Verifyifyourearbudssupportwirelesscharging.Forinstance,onlyAirPodswithActiveNoise
Cancellation(ANC),suchastheAirPods4,supportwirelesscharging,whileothermodels
requireaUSB-Cconnector.Reference:https://www.apple.com/airpods-4/specs.
•
Removeanyprotectivecasesfromtheearbudscasebeforecharging.
•
Iftheissuepersists,switchtoanotherPDUSB-Cwallchargerandcableratedat30W.Note:If
thepowersupplyisinsufficientordefective,thecharger'sindicatorwillflash.
•
Testthewirelesschargerwithanothersetofwirelessearbudsifpossible.

Anker Qi2 Specifications

General

Brand	Anker
Model	Qi2
Category	Battery Charger
Language	English