iPad Symptom Charts — Alert Messages 91
2010-04-30
Alert Messages
Alert Messages Appear on iPad Screen or iTunes
Quick Check
Symptom Quick Check
• “Use iTunes to Recover”
window
• Error messages on the iPad
• Error message in iTunes
1. Read the alert to determine the issue. Many alerts
provide additional information or links to resolve
the issue
2. Perform visual inspection:
• Check for debris in dock
• Check adapter connector
3. Check iPad has the latest software updates
• Use iTunes to install the latest version of the
iPhone OS software
4. Charge iPad battery
• Connect to a power outlet and charge with
iPad 10W USB Power Adapter for 10 minutes
5. Restart:
• Press and hold the Sleep/Wake button until
a red slider appears.
• Slide your nger across the slider to turn o
iPad.
• To turn iPad on, press and hold the Sleep/
Wake button until the Apple logo appears
6. Reset:
• Press and hold both the Sleep/Wake button
and the Home button at the same time for
at least ten seconds, until the Apple logo
appears.
7. Recovery:
• If you can’t restore, go to Recovery Mode
8. Go to Deep Dive.
Possible Causes
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