deep sleep mode until it cools. Move iPad to a cooler location out of direct
sunlight and wait a few minutes before trying to use iPad again.
For more information, see support.apple.com/HT201678.
iPad Support site
Comprehensive support information is available online at
www.apple.com/support/ipad/. To contact Apple for personalized support (not
available in all areas), see www.apple.com/support/contact/.
Restart an app or iPad
If something isn’t working right, try restarting the problem app or iPad.
Restart an app.
If an app isn’t working properly, you can force it to quit, then try reopening it.
Double-click the Home button, then drag the app up from the app switcher
display to quit the app. Opening it again may resolve the problem.
Restart iPad.
Hold down the Sleep/Wake button until the slider appears. Slide your finger
across the slider to turn off iPad. To turn iPad back on, hold down the
Sleep/Wake button until the Apple logo appears.
Force restart iPad.
If iPad isn’t responding, hold down the Sleep/Wake button and the Home button
at the same time for at least ten seconds, until the Apple logo appears.
If iPad still doesn’t respond or turn on, see support.apple.com/HT201412.
Reset iPad
If you’re having issues with iPad, you can reset the network settings, keyboard
dictionary, home screen layout, and location and privacy settings. You can also
erase all of your content and settings.
Reset iPad settings.
Go to Settings > General > Reset, then choose an option:
Reset All Settings: All your preferences and settings are reset.
Erase All Content and Settings: Your information and settings are removed.
iPad cannot be used until it’s set up again.
Reset Network Settings: When you reset network settings, previously used
networks and VPN settings that weren’t installed by a configuration profile are
removed. (To remove VPN settings installed by a configuration profile, go to
Settings > General > Profile, select the profile, then tap Remove. This also
removes other settings or accounts provided by the profile.) Wi-Fi is turned
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