For iPhone hearing aid compatibility ratings, see .
Hearing aid compatibility ratings don’t guarantee that a particular hearing aid works with a
particular phone. Some hearing aids may work well with phones that don’t meet particular
ratings. To ensure interoperability between a hearing aid and a phone, try using them
together before purchase.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies it uses. However, there may be some newer wireless technologies used in this
phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Consult your service
provider or Apple for information on hearing aid compatibility. If you have questions about
return or exchange policies, consult your service provider or phone retailer.
Mono audio and balance
Mono Audio combines the sound from the left and right channels into a mono signal played
on both channels. This way you can hear everything with either ear, or through both ears
with one channel set louder.
Turn on Mono Audio. Go to Settings > General > Accessibility > Mono Audio.
Adjust the balance. Go to Settings > General > Accessibility, then drag the Left Right
Stereo Balance slider.
Subtitles and closed captions
The Videos app includes an Alternate Track button you can tap to choose subtitles and
captions offered by the video you’re watching. Standard subtitles and captions are usually
listed, but if you prefer special accessible captions, such as subtitles for the deaf and hard
of hearing (SDH), you can set iPhone to list them instead, if they’re available.
Prefer accessible subtitles and closed captions for SDH. Go to Settings > General >
Accessibility > Subtitles & Captioning, then turn on Closed Captions + SDH. This also turns
on subtitles and captions in the Videos app.
Choose from available subtitles and captions. Tap while watching a video in Videos.
Customize your subtitles and captions. Go to Settings > General > Accessibility >
www.apple.com/support/hac
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