Disabled iPhone
If iPhone is disabled because you forgot your passcode or entered an incorrect passcode
too many times, you can restore iPhone from an iTunes or iCloud backup and reset the
passcode. For more information, see .
If you get a message in iTunes that your iPhone is locked and you must enter a passcode,
see .
VPN settings
A VPN (virtual private network) provides secure access over the Internet to private
networks, such as the network at your organization. You may need to install a VPN app
from the App Store that configures your iPhone to access a network. Contact your system
administrator for information about the app and settings you need.
Back up iPhone
You can use iCloud or iTunes to automatically back up iPhone.
Important: Backups for music, movies, or TV show purchases are not available in all
countries. Previous purchases may not be restored from iCloud Backup if they are no longer
in the iTunes Store, App Store, or iBooks Store.
Use iCloud Backup. When you first sign in with your Apple ID, iCloud Backup turns on
automatically. iCloud backs up iPhone daily over Wi-Fi, when it’s connected to a power
source and is locked. iCloud backups are encrypted automatically so that your data is
protected from unauthorized access both while it’s transmitted to your devices and when it’s
stored in iCloud. Purchased content, iCloud Photo Sharing, and My Photo Stream content
don’t count against your 5 GB of free iCloud storage.
Music not purchased in iTunes isn’t backed up in iCloud, but can be restored by syncing
with iTunes on your computer. See .
When you back up using iCloud, you can’t simultaneously use iTunes to automatically back
up to your computer, but you can use iTunes to manually back up to your computer.
Stop or resume iCloud backups. Go to Settings > iCloud > Backup, then turn iCloud
Backup off or on.
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