Apple iPod shuffle - Obtaining Warranty Service

DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS
OR DAMAGE HOWSOEVER CAUSED INCLUDING THE
REPLACEMENT OF EQUIPMENT AND PROPERTY,
ANY COSTS OF RECOVERING, PROGRAMMING OR
REPRODUCI NG ANY PROGRAM OR DATA STORED
IN OR USED WITH THE APPLE PRODUCT, AND ANY
FAILURE TO MAINTAIN THE CONFIDENTIALITY OF
DATA STORED ON THE PRODUCT. THE FOREGOING
LIMITATION SHALL NOT APPLY TO DEATH OR
PERSONAL INJURY CLAIMS, OR ANY STATUTORY
LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT
ACTS AND/OR OMISSIONS. APPLE DISCLAIMS
ANY REPRESENTATION THAT IT WILL BE ABLE TO
REPAIR ANY PRODUCT UNDER THIS WARRANTY OR
MAKE A PRODUCT EXCHANGE WITHOUT RISK TO
OR LOSS OF PROGRAMS OR DATA. SOME STATES
(COUNTRIES AND PROVINCES) DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
OBTAINING WARRANTY SERVICE
Please access and review the online help resources
described below before seeking warranty service.
If the
product is still not functioning properly after
making
use of these resources, access Apple's online
support website, described below, for instructions
on
how to obtain warranty service. You must follow
Apple's warranty processes. Apple may provide
warranty service either
(i) at an Apple owned retail
store C'Apple Retail
lJ
) or AASP location, where service
is performed at the location, or the Apple Retail