Apple MacBook Pro 13 inch - Symptom Charts; Startup and Power Issues

MacBook Pro (13-inch) Symptom Charts — Startup and Power Issues 33
2010-09-14
Symptom Charts
Follow steps in the order indicated below. If an action resolves the issue, retest system to verify.
Note: A compilation of Quick Check tables is available at:
http://service.info.apple.com/QRS/en/quickreference.pdf
Note: There is no silkscreen text on nal production logic boards. The photos shown with test
points are from pre-production units and are solely for reference.
Startup and Power Issues
No Power
Unlikely cause: display assembly, speakers, optical drive, hard drive
Quick Check
Symptom Quick Check
No Power / Dead Unit
• No power
• No image
• No startup chime
• No fan or hard drive spin
• No reset sound from optical
drive
• No sleep LED activity
• No light if Caps Lock pressed
• Non-operational
1. Verify AC power presence with MagSafe LED
indicating on or charge state.
2. Verify battery status as being at least partly
charged, and charging with AC power.
3. Reset SMC.
4. If any of the previous steps have restored power,
run Battery Diagnostic Utility.
Deep Dive
Check Result Action Code
1. Isolate peripherals as cause.
Disconnect all peripherals and
external devices and verify unit
starts.
Yes Suspect peripherals as cause.
Reconnect each one at a time,
verifying unit operation as
external device is reinstalled.
No Go to step 2.