Apple MacBook Pro 13 inch - Battery Isn’t Recognized or Won’t Charge

MacBook Pro (13-inch) Symptom Charts — Startup and Power Issues 46
2010-09-14
Battery Isn’t Recognized or Won’t Charge
Unlikely cause: display assembly, speakers, optical drive, hard drive, trackpad
Quick Check
Symptom Quick Check
Battery isn’t recognized or won’t
charge
• AC adapter
• No MagSafe LED indicator
• No orange charge indication
• Battery status LEDs:
- single chase
- all ash
- no LED
1. Check battery level and test AC power.
2. Reset SMC by pressing the (left) Shift-Control-
Option keys along with the power button once.
3. Test system, using Battery Diagnostic Utility.
Deep Dive
Check Result Action Code
1. Does the MagSafe LED go
green to orange/amber when
connected to the system?
Yes Battery is recognized and
charging. Go to step 6.
No LED is green, Battery may be
full or not recognized.
Go to step 2.
LED was on momentarily then
went out. Go to No Power
symptom table.
2. When the Battery status
button is pressed, did any of
the lights come on?
Yes Go to step 3.
No Go to step 11.
3. Does battery status indicate
a fully charge battery with all
LEDs on?
Yes User battery charged, check
health. Go to step 13.
No Go to step 4.
4. Does battery status indicate
the battery is not recognized
with a single LED on that
chases back and forth 5 times?
Yes Go to step 8 and tag battery
as a possible P11 candidate.
(P11)
No Go to step 5.
5. Does battery status indicate
the battery is recognized but
not charging with all LEDs
blinking?
Yes Go to step 8 and tag battery
as a possible P10 candidate.
(P10)
No Go to step 6.