Apple MacBook Pro 13 inch - Page 75

MacBook Pro (13-inch) Symptom Charts — Mass Storage 75
2010-09-14
5. Install and test with
replacement optical drive SATA
ex cable. Verify that media
is now recognized and reads
reliably.
Yes Cable change resolved issue. X03
No Replace the optical drive.
(Mechanical damage to
optical drive, if found)
J03
(J05)
6. Test write data to compatible
CD and DVD media. Verify
burned media is recognized
and reads reliably.
Yes Issue resolved.
No Replace the optical drive.
(Mechanical damage to
optical drive, if found)
J03
(J06)
Optical Drive Not Recognized/Mount
Unlikely cause: LCD, speakers, fan, camera, microphone
Quick Check
Symptom Quick Check
Optical Drive Not Recognized/
Mount
• Discs inject and eject, but do
not appear in Finder
1. Use Apple System Proler ATA section to see if the
optical drive appears.
2. Serial-ATA section of Apple System Proler will
show any media inserted.
3. Check Finder Preferences: General and make sure
“CD’s, DVD’s and iPods” is checked under “Show
these items on the Desktop.”
4. Check both CD and DVD media. If only one type
of media is recognized, there might be a laser
related issue. (J99)
Deep Dive
Check Result Action Code
1. Is optical drive listed in the
device tree for SATA devices in
System Proler?
Yes Issue resolved.
No Go to step 2.
2. Verify all connections between
logic board, ex cable, optical
drive are secure. Visually
inspect cables and connectors
for any debris, damage, or bent
pins. Is optical drive now listed
in System Proler?
Yes Issue resolved.
No Replace any damaged cables
and retest. If connections
are good and with no visible
cable damage, go to step 3.
X03