Apple MacBook Pro 13 inch - Page 78

MacBook Pro (13-inch) Symptom Charts — Mass Storage 78
2010-09-14
Optical Drive Not Performing to Specs
Unlikely cause: LCD, speakers, fan, camera, microphone
Quick Check
Symptom Quick Check
Optical Drive Not Performing to
Specs
Read or write speeds slower than
expected.
1. Test optical media in another drive of the same
type in same type of computer to rule out media
issue.
2. Check with known-good discs—Install discs that
came with the computer.
3. For disc write issues, check with known-good
media that performs well in another computer
and drive of the same type.
4. Check both CD and DVD media. If only one type
of media is producing errors, there might be a
laser related issue. (J99)
Deep Dive
Check Result Action Code
1. Can optical drive read both CD
and DVD known-good media?
Yes Go to step 5.
No Reading CD only or DVD only
indicates laser issue, replace
optical drive.
J03
Optical drive cannot read any
media reliably. Go to step 2.
2. Reseat cable connections at
logic board and optical drive.
Verify that media is now
recognized and reads reliably.
Yes Reseat resolved issue. X03
No Go to step 3.
3. Disconnect optical drive by
lifting SATA cable at logic
board and connecting a
known-good drive. Verify that
media is now recognized and
reads reliably.
Yes SATA port functional,
reconnect user’s optical drive
& SATA cable. Go to step 4.
No Replace logic board. M19
4. Install and test with
replacement optical drive SATA
ex cable. Verify that media
is now recognized and reads
reliably.
Yes Cable change resolved issue. X03
No Replace optical drive.
(Mechanical damage to
optical drive, if found)
J03
(J05)