Apple MacBook Pro 13 inch - Page 85

MacBook Pro (13-inch) Symptom Charts — Communications 85
2010-09-14
2. (AirPort) To help replicate
intermittent AirPort issues,
fully open and fully close the
display clamshell 10-20 times,
then check to see if AirPort is
still recognized.
Yes AirPort recognized.
Go to step 3.
No After cycling clamshell AirPort
is no longer recognized,
or system crashed during
cycling. Go to step 4.
3. (AirPort) Put unit to sleep and
then wake it up. Is AirPort still
recognized?
Yes AirPort recognized.
Intermittent issue not
replicated. Continue testing
and get more info from user.
No AirPort not recognized.
Go to step 4.
4. Reseat camera cable
connection to logic board.
Retest, including fully opening
and fully closing the display
clamshell repeatedly, and verify
if issue is resolved.
Yes Loose logic board connection. N04
No AirPort issue, go to step 5;
Bluetooth issue, go to step 9.
5. (AirPort) Verify the antenna
connections to the AirPort
card are not reversed or loose.
Reseat antenna and I/O cable
connections.
Note: To minimize reassembly
between troubleshooting
steps, leave clutch barrel
o, put system on pink
foam triangle xture, attach
clamshell to top case using 1
clutch screw on each side, and
connect an external display,
keyboard and mouse.
Yes Loose connections or crossed
antenna.
If AirPort card connection was
found reversed, logic board
may have been damaged and
may need replacement.
N04
M11
No If connectors are secure,
antenna connections not
reversed and show no signs
of damage or wear,
go to step 6.
6. (AirPort) Try a known-good
AirPort card. Retest, including
gentle twisting of the camera
cable near AirPort card to
simulate clamshell cycling, and
attempt a sleep/wake cycle,
and verify if issue is resolved.
Yes Replace AirPort card.
Reassemble unit and perform
10-20 open/close cycles of
clamshell.
N12
No Reinstall original AirPort card.
Go to step 7.
7. (AirPort) Try a known-good
AirPort antenna. Retest,
including gentle twisting of
the camera cable near AirPort
card to simulate clamshell
cycling, and attempt a sleep/
wake cycle, and verify if issue is
resolved.
Yes Replace AirPort antenna.
Reassemble unit and perform
10-20 open/close cycles of
clamshell.
N14
No Reinstall original AirPort
antenna. Go to step 8.