Apple MacBook Pro 13 inch - Page 87

MacBook Pro (13-inch) Symptom Charts — Communications 87
2010-09-14
Deep Dive
Check Result Action Code
1. Open System Proler, check to
see if AirPort card is recognized
under Network: AirPort Card.
Yes Make sure all AirPort software
and rmware updates have
been applied. Ensure base
station is not using MAC
address ltering or creating a
hidden network.
No AirPort not detected, go to
AirPort/Bluetooth: Defective
Wireless Devices symptom.
AirPort Card: Kernel Panic
Unlikely cause: power adapter, battery, speakers, optical drive, hard drive, fan, camera,
microphone, top case
Quick Check
Symptom Quick Check
AirPort Card: Kernel Panic
• Kernel panic on boot
• Kernel panic or freezing while
attempting to connect to Wi-Fi
networks
• Kernel panic while transferring
data on Wi-Fi networks.
1. Isolate OS by booting from original OS install disc.
Attempt to connect to Wi-Fi network.
2. Use Software Update to make sure all AirPort
software and rmware updates have been
applied.
Deep Dive
Check Result Action Code
1. Ensure MAC address ltering
is not enabled on the base
station. Is kernel panic
resolved?
Yes Software issue.
No Go to AirPort/Bluetooth:
Defective Wireless Devices
symptom.