Apple MacBook Pro 13 inch - Page 89

MacBook Pro (13-inch) Symptom Charts — Communications 89
2010-09-14
2. Turn o Bluetooth. Bluetooth
circuitry in the clamshell
is not accessible. Refer to
kBase #TS1809: “MacBook
Air: Optimizing AirPort
performance while using
Bluetooth“
Retest AirPort performance. Is
issue resolved?
Yes Possible AirPort interference
from the Bluetooth card.
Change AirPort base station
channel.
N06
No Go to AirPort/Bluetooth:
Defective Wireless Devices
symptom table.
Wireless Input Device Loses Connection
Unlikely cause: display clamshell, speaker assembly, optical drive, hard drive
Quick Check
Symptom Quick Check
Wireless Input Device Loses
Connection
1. Check Bluetooth input device has fully charged
batteries.
Deep Dive
Check Result Action Code
1. System Proler should list
Bluetooth radio device under
system hardware. Is Bluetooth
device available?
Yes Bluetooth radio present, verify
Bluetooth preference settings,
go to step 2.
No Attempt Bluetooth repair,
go to step 5.
2. System Preferences has a
Bluetooth panel. Ensure
Bluetooth is on and
discoverable. Are there any
devices listed in pairing
window?
Yes Choose known-good device
and establish a connection.
Go to step 3.
No Attempt Bluetooth repair, go
to step 5.
3. Ensure a known-good
Bluetooth device is on, in close
range and in discoverable
mode. Is computer pairing with
known-good device?
Yes Pairing veried, connect with
user’s device, go to step 4.
No Attempt Bluetooth repair, go
to step 5.