Apple MacBook Pro 13 inch - Page 95

MacBook Pro (13-inch) Symptom Charts — Input/Output Devices 95
2010-09-14
Deep Dive
Check Result Action Code
1. If specic keys are not working,
conrm if they are physically
broken.
Yes
Refer to kBase #HT4002:
MacBook/MacBook Pro:
Black Keycap Replacement.
If a keycap kit is available
for this model, order kit and
replace aected key(s).
Go to step 4.
If a keycap kit is not available
for this model, replace
complete top case.
Go to step 4.
K01
No Go to step 2.
2. Reseat keyboard ex cable to
logic board and verify that all
keys are functional.
Yes Issue resolved. X99
No Go to step 3.
3. Disconnect and verify that
keyboard ex cable is in good
condition (no delamination or
torn cable end, no missing or
cracked tracks).
Yes Go to step 4.
No Replace top case.
Go to step 5.
K01
4. Reseat cable and check that
ex cable end is fully inserted
and aligned with connector
on logic board, and that
connector lock is closed. Verify
that keyboard now functions
properly. Reseat cable and
verify with ASD that all keys
are functional.
Yes Issue resolved. K01
No Replace top case.
Go to step 5.
5. Verify that all keys are
functional using ASD.
Yes Issue resolved. K01
No Replace logic board. M15