Display Issue: Pixel Anomalies 25
Symptom Charts 27
Startup and Power Issues 27
No Power 27
Intermittent Shutdown 33
No Video/Bad Video 38
Battery Isn’t Recognized or Won’t Charge 41
Kernel Panic/System Crashes 43
Battery Run Time Too Short 45
Won’t Run on Power Adapter 46
Noise / Hum / Vibration 47
Battery Leaking or Swollen 50
Uncategorized Symptom 50
Communications 51
Ethernet Port/Device Issue 51
AirPort/Bluetooth: Defective Wireless Devices 53
No/Poor Wireless Signal 55
Wireless Input Device Loses Connection 56
Wireless Performance Issue / Slow Connection 59
Wireless Input Device Doesn’t Pair 61
Uncategorized Symptom 63
Display 64
Display Anomalies 64
Defective Camera / Built-in iSight Not Operating Correctly 69
Blank / No Video 70
Backlight Issue / No Backlight 71
Noise / Unstable Flickering 72
Mechanical/Physical Damage 74
Cosmetic Defects 74
Uncategorized Symptom 74
Mass Storage 75
Hard Drive Read/Write Issue 75
Hard Drive Not Recognized/Not Mounting 76
Hard Drive Noisy 78
Optical Drive Won’t Accept/Reject Media 79
Optical Drive Not Recognized/Device Not Mounting 83
Optical Drive Noisy 84
Optical Drive Not Performing to Specs 86
Uncategorized Symptom 87
Input/Output Devices 88
USB Port Does Not Recognize Known Input Devices 88
Built-in Keyboard Does Not Work Properly 89
Specic Keys Don’t Work 90
Built-in Keyboard Is Not Recognized 90
Built-in Trackpad Does Not Track Properly 92
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