Page 18 BK560 Rev 10
Ecoboiler Stove User Guide
stove was purchased and accompanied by proof of purchase (e.g. a valid receipt). Stoves
not purchased from an approved Arada dealer will not be covered by this guarantee.
4. Your stove must be installed in the UK for this guarantee to be valid. Stoves installed
outside of the UK will not be covered by this guarantee.
5. Your stove must have been installed by a suitably qualified person and in accordance with
the manufacturer’s installation instructions. Stoves not installed by a suitably qualified
person or not installed in accordance with the manufacturer’s installation instructions will not
be covered by this guarantee.
6. Any claims under this guarantee shall not be valid where the installation of the stove does
not conform to all required building regulations and other legislation in force at the time of
purchase, and where flue draw readings have not been made to confirm a suitability of the
flue. The manufacturer’s decision as to whether this condition has been satisfied shall be
final.
7. The guarantee does not cover damage caused to the stove through careless handling or
misuse or neglect of the appliance (misuse and neglect being not following the
manufacturer’s instructions and user guides in relation to the stoves, including the use of
non-recommended fuels).
8. All boiler stoves must have rust inhibiter used at the correct concentration and this must be
replaced on an annual basis for the warranty to be valid.
9. The following consumable service items are not covered by this guarantee:
Firebox linings
Grate / grate bars
Fuel retainer
Throat plate
FED plate
Gaskets
Door glass
Seals
10. The guarantee does not cover damage caused by storing or using the stove in a damp
environment, defects or faults caused by local conditions such as draught problems and
chimney defects or corrosion caused by condensation, damp or water ingress into the flue,
chimney or the surrounding of the stove.
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