Troubleshooting
13
Please check your air conditioner according to the following form before
asking for maintenance:
Problem Possible Cause Troubleshooting
Unit does not turn on
when pressing
ON/OFF button
P1 Error Code
Reset the temperature
Turn off the unit and clean the filter
according to instructions
Turn off the unit, disconnect the hose,
check for blockage and reconnect the
hose
Call a service technician to inspect the
unit and top off refrigerant
Decrease the set temperature
Make sure all windows and doors are
closed
Turn off the unit and clean the filter
according to instructions
Double-check the cooling area
Remove the heat sources if possible
Place the unit on a flat, level surface
This is normal
In COOL mode:
room temperature is lower
than the set temperature
The water collection tray is full.Turn
off the unit, drain the water from the
water collection tray and restart the
unit.
The air filter is blocked
with dust or animal hair
Exhaust hose is not connected
or is blocked
The unit is low on refrigerant
Temperature
setting is too high
The room area is too large
There are heat sources inside
the room
The ground is not level
The air filter is blocked
with dust or animal hair
This sound is caused by
the flow of refrigerant inside
the unit
The windows and doors in the
room are open
Unit does not
cool well
The unit is noisy and
vibrates too much
The unit makes
a gurgling sound