16
NA
Service
Before calling for Assistance:
• Check whether you can solve the problem alone (see “Troubleshooting”);
• Restarttheprogrammetocheckwhethertheproblemhasbeensolved;
• Ifthisisnotthecase,contactanauthorisedTechnicalAssistanceCentreusingthetelephonenumberprovidedonthe
guarantee certificate.
! Alwaysrequesttheassistanceofauthorisedtechnicians.
Have the following information to hand:
• thetypeofproblem;
• theappliancemodel(Mod.);
• theserialnumber(S/N).
This information can be found on the data plate applied to the rear of the washer-dryer, and can also be found on the front of 
the appliance by opening the door.