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– possible solutions:
- make sure the smartwatch and phone are charged
sufficiently
- make sure your phone’s Bluetooth and GPS are
switched on and you have allowed your location/
position to be tracked in your phone’s settings
- place the smartwatch and the phone next to each
other
- check the system updates in your phone
- uninstall and re-install the app
- restart your phone and switch the smartwatch off
then back on again
- make sure your phone meets the technical require-
ments (Android 5.1+, iOS 9.0+, Bluetooth 5.0+)
7. The green sensor light is blinking – data measurement
or transfer is underway.
8. The green sensor light blinks even when the smart-
watch is not being worn – it is not a flaw.
9. To ensure the correct functioning of the smartwatch,
we recommend restarting or resetting the smartwatch
occasionally and, where a newer version is available,
updating firmware in the app. Make sure you always
have the most recent version of the app.
10. Always charge the smartwatch for no more than
2 hours (at no more than 5 V). Improper charging
reduces the capacity and useful life of the battery.
Battery life depends on the ambient temperature and
the number of functions actively running. Running
some functions may run the battery flat within several
hours. Over time the capacity of the battery will reduce
naturally. If not used, do not leave the smartwatch
flat for an extended period of time and recharge the
battery regularly.
11. Protect the smartwatch from falls or impact; do not
expose it to extreme temperature or direct sunlight.
These conditions may cause malfunctions, or they can
cause irreparable damage. Keep the smartwatch at
EN