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598485-001-a 10/2015
If the label is
not attached,
please refer to
the bottom of
your gateway.
4
The gateway label is located on the bottom of
your SBG6782-AC.
To receive high-speed Internet service, your
service provider may request the Media
Access Control (MAC) address (see HFC MAC
ID) and Serial number (see S/N) listed on the
gateway label (see below).
In the Box
SBG6782-AC
Wireless Cable
Modem Gateway
Power Cord
Ethernet Cable
Software License
& Warranty Card
Support
Information Card
What You Should Know
The SBG6782-AC is a combination wireless cable modem and
router that uses DOCSIS 3.0 technology to provide ultra
high-speed wired or wireless Internet access and MoCA
networking in your home. With this gateway, you can connect
your wireless devices (such as computer, Smart TV, laptop, tablet,
mobile phone, and gaming devices) on your home or small
business network. The SBG6782-AC connects to the existing
coaxial cable connection in your home and does not require any
new or additional wiring.
This quick start guide will help you install your SBG6782-AC and
set up a secure wireless network connection on your home or
small business network.
To take advantage of the 802.11ac wireless performance or
beamforming capabilities, your wireless connected devices must
support 802.11ac. For optimal performance with 802.11ac, you
should connect any wireless devices using older networking
protocols to the 2.4 GHz wireless network (not the 802.11ac 5 GHz
wireless network).
To customize your wireless network connection and also enable
your MoCA network and other advanced gateway settings, see
the SURFboard SBG6782-AC User Guide for more information. It is
available online at the ARRIS Support website:
www.arris.com/consumer.
Frequently asked questions (FAQs) and additional product
documentation are also available on the ARRIS Support website.
Notes
Write your additional wireless network names and
passwords here for future reference:
SSID #1:
Wi-Fi Security Key #1:
SSID #2:
Wi-Fi Security Key #2:
SSID #3:
Wi-Fi Security Key #3:
Additional SSID:
Add’l Wi-Fi Security Key:
You may need the following gateway label information to
activate your gateway and set up a wireless network
connection:
• Model - Gateway model name
• SSID - Default wireless network name for your 2.4 GHz or 5
GHz wireless network. ARRIS recommends that you change
the default network name or add more wireless networks.
• WI-FI SECURITY KEY - Wireless network password that is
needed to access your wireless network using a secure
gateway. ARRIS recommends that you change the default
Wi-Fi Security Key to a more secure password to protect your
wireless network from unauthorized access.
• S/N - Gateway serial number. Your service provider may
request the serial number to activate your gateway.
• HFC MAC ID - Your service provider may request the Media
Access Control (MAC) number to activate your gateway.
Gateway Label