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Installing a CableCARD
The Motorola/Arris CableCARD, also known as the M-Card (Multi-stream Card) is
leased separately for those that wish to use CableCARD-ready devices (such as TiVO or
HDHomeRun and some television manufacturers) versus a digital High Definition set-top box.
1. Connect the CableCARD ready device to the home coaxial network.
2. Verify that all cables are connected correctly by following the device manufacturer
instructions (power, HDMI or Audio / Video cables).
3. Write down the CableCARD (M-Card) serial number and Unit Address before inserting into
the device (refer to the device manual for instructions on which slot to use).
4. Insert the CableCARD into the device following manufacturer device manual.
5. If a menu does not immediately appear, navigate to the device settings screen (CableCARD
Pairing) to find the Host ID and Data ID:
6. Record the Host ID and Data ID numbers and contact Frontier for activation.
We’re available 24/7 at 1.866.739.4319.
• Note: Each time the CableCARD is removed from the device the Data ID will change. A call
to Frontier will be required to update the CableCARD if the card is removed and reseated.
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