17 Troubleshooting
Remedies/ExplanationsPossible reasons whyFault
Change the setting of the control switchControl switch is set to OFFThe door does not open
The motor does not start
Check the mains switchMains are missing
Strap impulse inputsActivation unit does not function
Check that there are no objects in the detec-
tion zone
Presence detection is activated
Deactivate KILLKILL activated
Turn SPTE to 0°Potentiometer SPTE not turned
to 0°
Unlock the lockMechanical lock is lockedThe motor starts
Remove objectSomething jammed beneath the
door
Select lock releaseElectric striking plate is binding
Adjust striking
Turn potentiometer SPTE until the door-stop
hits the stop-block. Put the door in required
open position. Tighten the arm system. Turn
SPTE to 0°
Arm system has come loose
Change the setting of the control switchControl switch is set to HOLDThe door does not close
Remove objects in the detection zonePresence impulse is activated
Remove objectSomething jammed beneath the
door
a Turn up the potentiometer SPTE until it is
possible to loosen the door stop
b Remove the door stop and the arm system
c Unplug the mains and let spring close
d Unplug the motor plug
e Mount the drive arm from the arm system
and find the o-pre-tension by moving back
and forth
f Loosen the arm
g Connect the motor plug
h Connect the mains
i Turn the SPTE pot to 210° and wait until
the spindle stops turning
j Mount the door stop against the closing
stop block
k Turn down SPTE to 0º - operator is now
factory set
l Turn to section 11 to adjust open stop po-
sition
Too many adjustments carried
out
The operator has un-
known spring pre-ten-
sion
65Issue 2021-02-241005088-en-22.0
17 Troubleshooting