V9.7 01/05/20 UD0011 Page 123 of 177
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13 .7 REMOVING A FINGERPRINT TEMPLATE
Under GDPR, the organisation must have procedures in place to enable users to withdraw their previous consent for
their biometric (finger) data to be used for this process, and users must have been informed of how to initiate this
process. Once consent has been withdrawn, the organisation must remove the data from the system. The user will then
need a Keypad ID to access the system.
1. Log into the Traka Touch system and navigate to the User Administration page.
2. Select the enrolled user you wish to edit and navigate to the User Administration Enrolment page.
The User Administration page will now display an additional Clear button for an enrolled user.
3. Select the Clear button.
You will be presented with a message warning you that the user may no longer be able to access the system if their
template is removed.
4. Select the Yes button.
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