V9.7 01/05/20 UD0011 Page 124 of 177
This Document is uncontrolled when printed unless over stamped “CONTROLLED DOCUMENT"
The users’ template is now removed from the database. The User Administration page will remain visible should the user
require re-enrolling.
5. Once completed, select the Save button.
13.8 TIPS ON ENROLLING
To get the best quality image, one needs to:
Maximise the finger/sensor contact
Position the centre of the fingertip in the centre of the sensor
Ensure a good quality contact
o Leave your finger on the sensor at least 2 seconds or wait until the sensor light goes out
o Do not press too hard
o Do not move during image acquisition
o Do not slide nor roll your finger across the sensor
Try to avoid dry finger or cold fingers!
VERY USEFUL TIP: If you are having issues, brush the fingertip along the side of your nose – this adds a fine
layer of natural grease to your finger and will get you a much better read!
How to position your finger correctly on the sensor:
Finger Height Finger Angle
Ideal Position Ideal Position
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